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Please enter your email and your inquiry on the right and we will to get back to you pronto! 

Don't forget that we are more than happy to customize your own electric guitar to your liking, so please go to our "Custom Guitar Shop" page and follow the steps. 

Alternatively, you can send us an email directly at badcatinstruments@gmail.com or send us a facebook message at www.facebook.com/badcatinstruments

 

 

16 Copernicus Crescent
Bundoora, VIC, 3083

Badcat Musical Instrument Co., Ltd is a manufacturer of professional electric guitars and acoustic guitars. We are located in Northern China, and have been providing professionals and hobbyists high-end affordable electric and acoustic guitars worldwide since we established our company in 1993.

The construction and design of our products are informed by the rich history of classical and modern guitar. The use of advanced technology and research aid in the development and production our signature lines of Electric Guitars, Acoustic Guitars, Electric-Acoustic Guitars, Electric Bass Guitars, and Amplifiers to meet international standard quality guidelines. We also provide DIY Guitar Kits if you want to assemble and customize your own electric guitar at home.

Terms & Conditions

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Terms & Conditions

1.SHOPPING WITH BADCATINSTRUMENTS.COM

We are Bad Cat Instruments and are registered in Australia with our ABN being 96467285109.

Our trading address is Bad Cat Instruments, 402/16 Copernicus Crescent, Bundoora, VIC 3083 You can order Products in the following ways:
1.    online via the website; or
2.    by Facebook message through our Facebook Page: https://www.facebook.com/badcatinstruments


2.    CONTRACT BETWEEN YOU AND BADCAT INSTRUMENTS

When you place an order for a Product by using the website you are offering to buy it for the price shown on the website, subject to these Terms.

 Our online order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

When you place your order online we will take payment as per clause. We will check Product availability and contact you by email to confirm that your order has been accepted. This email is our acceptance of your order and will specify delivery details and confirm the price of the Products purchased.

If the Product is not available we will decline your order and send to you an email explaining this and any payment made for the Products will be refunded in full.

Please be aware that once the following takes place:

you have successfully placed an order;

we have accepted it; and

it has been received by our warehouse.

we are unable to amend the order or details provided.

You should print a copy of these Terms or save them to your computer for future reference.

Badcat Instruments may cancel any contract between you and us and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If we cancel your order, any payment made for the Products will be refunded in full.

Each order that we accept will be a separate contract between you and us and each contract will be subject to these Terms.


3. PRICE

The price for each Product is shown on the website and includes any relevant sales taxes (such as VAT) at the current rate.

We always try to make sure that the prices on the website are accurate but errors may occur. If we discover an error in pricing of the Products that you order we will notify you as soon as possible using the contact details you supplied to us when placing your order. We will then give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to reach you within 7 days of our notice we will treat the order as cancelled. If you cancel, any payment made for the Products will be refunded in full. If you confirm, you must pay the difference before we dispatch the Product.

You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify. For more information about our delivery charges, please visit our Shipping page.

Prices are quoted on the website in US Dollars. Outside of the US your credit card company should exchange the amount charged to the currency of your country at the current rate. Please note that both charges and refunds shall only be made in US Dollars and we cannot be held responsible for any loss due to exchange rate fluctuations.


4. PAYMENT

You must provide full and accurate payment details (e.g. credit card, debit card) at the point of submitting your order.

We will take payment from your credit card and debit card as soon as you place your order.

We currently accept VISA and MasterCard.

To ensure that shopping online is secure, when paying by credit card, your details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also carry out additional security checks to confirm it is you making the order. In the event your card is declined please contact your card issuer to authorise the transaction.


6. PROMOTIONAL VOUCHER CODE TERMS

If you have received a promotional voucher from us, only one such promotional voucher code can be redeemed per order.

Promotional voucher codes are issued from time to time at our discretion. We reserve the right to cancel promotional voucher codes at any time without notice and without giving a reason.

Only one promotional voucher code can be redeemed against any single order. If there is an unused balance of discount or credit remaining on the promotional voucher code, that balance will be extinguished and cannot be redeemed with any other orders.

Promotional voucher codes cannot be re-used.

Promotional voucher codes have a cash redemption value of 0.001p and are not transferable.

Promotional voucher codes may not be used in conjunction with any other offer, discount or promotion.

Promotional voucher codes may not be sold. For the avoidance of doubt, this includes auctions and other online sales.

Certain Products cannot be purchased with promotional voucher codes. Such Products are clearly marked on their respective Product pages.

The issuing of promotional voucher codes may be restricted (for example, one per email address). Please see the promotional page for details.

 


7. PRODUCTS

All Products are available while stocks last. If we are unable to supply a Product to you following our acceptance of your order as per clause 2.4, we will notify you as soon as we can. If we cannot supply a Product you will not be charged for it and we will refund or re-credit your account with the amount of your upfront payment.

The images of the Products on the website are for illustrative purposes only. Although we have made every effort to display the images accurately, we cannot guarantee that your computer’s or device’s display accurately reflect the Products. Your Products may vary from those images.

Certain Products advertised on the website (including but not limited to alcoholic beverages and dangerous items like knives) can only be purchased if you satisfy the legal age requirement for that Product. We are not allowed by law to supply these Products to you if you do not satisfy these age requirements. If you are underage, please do not attempt to order these Products. We reserve the right to request proof of age and not to supply Products to users that we suspect do not meet the legal age requirements.

 

8. BADCAT INSTRUMENTS LIABILITIES

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they are an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the contract.

We only supply the Products for domestic and private use. You agree not to use the Product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity

Badcat Instruments will not be liable in any amount for failure to perform or delay in performance of any obligation under a contract if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation internet outages, communications outages, industrial action, fire, flood, war or act of God.

Please read the instructions, manuals and other user documentation that comes with your Products carefully. Badcat Instruments is not involved in the manufacture of Products and will not advise on their use or operation or the manufacturer’s guidelines. We recommend that you use all Products safely and in accordance with the manufacturer’s guidelines.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.


9. BADCAT INSTRUMENTS RESPONSIBILITIES

Badcat Instruments has tried to make the descriptions (including all pictures) of the Products as accurate as possible but you should check the dimensions stated on the website or contact us for exact sizes.

Badcat Instruments shall ensure ordered Products at their retail value whilst being delivered to you. We will not cover any subsequent loss or destruction following delivery.

Because of the nature of the internet Badcat Instruments provides and maintains the website on an “as is” and “as available” basis and makes no promise that use of the website will be uninterrupted or error free. We are not responsible to you if we are unable to provide our internet services for any reason beyond our control.

Our website contains links to other websites which are not under our control or maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

You will be responsible for any breach of these Terms by you and if you use the website in breach of these Terms you will be liable to and will reimburse Badcat Instruments for any loss or damage caused as a result.


10. GENERAL

Badcat Instruments may revise these Terms from time to time. Any changes to our Terms will be notified on the website. You must check these Terms whenever you place an order with us.

We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these Terms.

You may only transfer your rights or our obligations under these Terms to another person if we agree in writing. However if you have purchased a Product as a gift, you may transfer the benefit of any warranties we give to you under this contract to the recipient of the gift without needing to ask our consent.

This contract is between you and us. No other person shall have any rights to enforce any of its terms.

If Badcat Instruments does not enforce any provision of this agreement such will not be considered a continuing waiver.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.

If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

In the event that any part of these Terms is held to be unenforceable, such part will at Badcat Instruments' option be construed as far as possible to reflect the parties’ intentions and the remainder of the provisions will remain in full force and effect.

These Terms are governed by Victorian law. This means a contract for the purchase of Products through Badcatinstruments.com and any dispute or claim arising out of or in connection with it will be governed by Victorian law.